Orders are usually packed within 1–2 business days, with delivery taking 2–5 business days depending on your location.

Absolutely! Once your order has been shipped, you'll receive a tracking number so you can follow your squishy's adventure to its new home. Track your order here.

We currently deliver anywhere in South Africa.

Yes! Weekend collection at Harvest Place Shopping Centre (Friday–Sunday) by prior arrangement.

Of course! Squishies make awesome gifts. Just enter the recipient's delivery address at checkout.

Our products are sourced with care and are suitable for their intended age groups. Adult supervision is recommended for young children.

Nope! 😅 Our squishies may look like marshmallows, cakes, fruit or other tasty treats — but they are toys, not food. Please don't eat them! 🚫

We do our best to show every product accurately, but colours and patterns may vary slightly.

Please contact us within 48 hours of delivery with photos, and we'll help sort it out as quickly as possible.

Yes! We accept returns for damaged or incorrect items. Please see our Shipping & Returns page for full details.

We're always happy to help! Reach out via WhatsApp or support@squishco.zo.za, and we'll get back to you as soon as possible. 💜